REVELLA BEAUTY POLICY
Customer Care
At Revella Beauty, we are dedicated to providing an exceptional experience, whether you are visiting our spa or shopping our high-quality skincare products. Our goal is ensuring every client receives personalized care and professional expertise. If you have any questions about our services or products, please don't hesitate to contact us via email: info@revellabeauty.com or through our online chat.
For skincare services, all appointments must be booked in advance and require an appointment. We kindly ask for at least 24 hours' notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee.
Privacy & Safety
Your privacy is our priority. Revella Beauty does not share or distribute your personal information to third parties. All transactions and customer data are securely encrypted, ensuring your safety when purchasing online.
For skincare services, we require an intake form before your appointment to assess any allergies, medical conditions, or contraindications. By reserving an appointment, you acknowledge that you have disclosed all necessary information regarding your skin health.
For skincare products, we advise performing a patch test before full application. If irritation occurs, discontinue use immediately and consult a professional. Revella Beauty is not responsible for adverse reactions due to individual skin sensitivities.
Strict Guidelines for Skincare Services
Late Arrivals: We allow a 10-minute grace period. After this time, your appointment may be shortened or rescheduled, and a fee may apply.
No-Show Policy: Clients who fail to show up for an appointment without prior notice may be charged a full-service fee before reserving future appointments.
Health & Safety: If you are experiencing any contagious skin condition, active cold sores, or open wounds, we reserve the right to reschedule your appointment for halth & safety reasons.
Silent Appointments: We understand that self-care is personal. If you prefer a quiet, relaxing session, please let us know when reserving or time of your appointment.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments